Arlo|Smart Home Security|Wireless HD Security Cameras

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Mitch168
Follower
Follower

I just add two new Arlo 3 camera, and it will not record into my usb drive.  All the camera and basestation has the latest firmware. 

My older cameras records fine.  I remove the two new camera and re-sync it still does not record.

my basestation is VMB4500.

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apossible
Aspirant
Aspirant

The same issue has been happening to me. I have four cameras. All work fine, except one. It will not record. I can see a "live image", but it won't record. Arlo customer support has not been very helpful.

JamesC
Community Manager
Community Manager

Mitch168,

 

If you remove the USB drive and look at it on a PC, do you see the recordings?

 

JamesC

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