Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo pro 3 keeps dropping offline

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Ian_speeding
Tutor
Tutor
If I take the camera out of the housing and remove battery it works as soon as I put it in the housing it goes off line my internet has 200 mbps download and 20 mbps upload which Arlo say is what it requires I had the same issue with my pro 4 intermittently so I down graded to a pro 3 hoping it would resolve the issue I had a pro 2 in the same place and never had a issue once
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jguerdat
Guru Guru
Guru

Some punctuation would help so we could determine the process you're using. It's not clear at all as to the steps you're taking.

JamesC
Community Manager
Community Manager

Ian_speeding,

 

If you had the same issue with a Pro 4 in that location, it would seem something at the location is causing an issue. Try moving the camera to a different location temporarily and test again to see if you still experience the same behavior.

 

JamesC

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