Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo pro 3 - System lost a camera connection and won’t reconnect

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SteveMcB1
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Follower

System lost a camera connection and won’t reconnect. I deleted it and tried to reinstall but nothing works. This system seems to be very poorly made, hence an entire forum to deal with how bad they are.

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JamesC
Community Manager
Community Manager

SteveMcB1,

 

When you say you "deleted it and tried to reinstall" do you mean you removed your camera/SmartHub from the app?

 

If so, you will need to perform a factory reset on your SmartHub and go through initial setup again.

 

For more information on factory resetting, take a look here: How can I reset my Arlo SmartHub or base station to the default values?

 

JamesC

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