Arlo Pro 3 manual recording at 2k

[namehere]

Is it possible to manually record 2k video with the Arlo Pro 3.  I currently have 2k streaming off so recording is available.  After manually recording a video and downloading it the resolution is only at 1920x1072 (HD) and not at 2560x1440.  I really don't see the point of having a 2k camera that doesn't record in 2k.

[namehere]

Is it possible to manually record 2k video with the Arlo Pro 3.  I currently have 2k streaming off so recording is available.  After manually recording a video and downloading it the resolution is only at 1920x1072 (HD) and not at 2560x1440.  I really don't see the point of having a 2k camera that doesn't record in 2k.

[dcfox1]

This may be moved to the Pro 3 sub forum but I have 2k off also so I can manually record and it was discussed in another post about others asking this and a  Moderator said it not possible. I ask why this is and had no response.  Edit:  I  now see it has been moved. 

[JamesC]

namehere,

Triggered motion detection events can be saved up to 2K resolution. When live streaming, manual recordings are limited to 1080p.

JamesC

[silverado44]

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@JamesC wrote:

namehere,

Triggered motion detection events can be saved up to 2K resolution. When live streaming, manual recordings are limited to 1080p.

JamesC

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WOW there getting 1080 on a manual recording we over at the Arlo pro 2 crowd are getting under 720 on recordings and live video and were suppose to get 1080  Read here JamesC   https://community.arlo.com/t5/Arlo-Pro/Video-Pixelation-after-firmware-update-Pro-VMB4000r3-1-16-1-1...

[dcfox1]

@JamesC 

Yes but why is that? I don't have the option to manually record when 2K is on. That is what other have posted in past.  same on phone and web. 

[JamesC]

dcfox1,

This is a limitation. When 2K live streaming is enabled, manual recording is not possible. This is noted in the user manual on page 22: https://www.arlo.com/en-us/images/documents/arlopro3/Arlo_Pro3_UM.pdf

JamesC

[dcfox1]

Thanks for for  responding JamesC. I was aware it was a limitiation but was inquiring as to why it is limited such as a sever thing or hardware by design.