Arlo|Smart Home Security|Wireless HD Security Cameras
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thomsonmathew
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‎2020-08-12 08:44 AM

I have purchased 6 Arlo pro 3 cameras and smart hub and shipped through FedEx to India. Now I am stuck as it needs customs clearance. One criteria for that is BIS(Bureau of Indian Standards) certification. Called Arlo support to check whether they have BIS certification. Its basically a certification to import any products to India esp electronics like Security cameras. My clock is ticking and I really dont want to get that returned here spending all that money. Please help!

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JamesC
Community Manager
Community Manager
‎2020-08-12 09:16 AM

thomsonmathew,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

 

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