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Arlo Pro 3 cannot access library just says add a new device

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RLBP
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Aspirant

Arlo porta will not let me access anything, just keeps saying "Add a new device". I have not been able to access my library from phone nor my computer. Non of the cameras are recording. 

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RLBP
Aspirant
Aspirant

No, it's my account. I finally after many attempts to figure out what was wrong just went ahead and reinstalled each camera and it's working good now.  Thanks!

 

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StephenB
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Guru

@RLBP wrote:

Arlo porta will not let me access anything, just keeps saying "Add a new device". I have not been able to access my library from phone nor my computer. Non of the cameras are recording. 


Are you using a friend account?

RLBP
Aspirant
Aspirant

No, it's my account. I finally after many attempts to figure out what was wrong just went ahead and reinstalled each camera and it's working good now.  Thanks!

 

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  • 2 In Conversation