Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3 Hub - cannot find an Arlo device

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I have tried to setup my Arlo Pro 3 Hub and it keeps telling me it cannot find an Arlo device.  I have called Arlo support and they tell me that I need to open closed ports on my router.  Has anyone had to do this?  

Model: VMB4540 | Arlo Pro 3 SmartHub
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Community Manager
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RSouth,

 

What is the LED behavior on the SmartHub?

 

For information on LED behavior: What do the LEDs on my Arlo SmartHub or base station mean?

 

For information on minimum requirements, take a look here: What are the minimum requirements for installing and using my Arlo system?

 

JamesC

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