Arlo 3 pro not working

[KamilB]

One day my camera just stopped working, it doesn't respond to anything, it doesn't charge, I can't reset it, it's completely disconnected from reality. Do you have any ideas?

[StephenB]

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@KamilB wrote:

One day my camera just stopped working, it doesn't respond to anything, it doesn't charge, I can't reset it, it's completely disconnected from reality. Do you have any ideas?

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Do you have other Pro 3 cameras?  Or just the one?

[KamilB]

I have 4 cameras

[StephenB]

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@KamilB wrote:

I have 4 cameras

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Did you try swapping the battery with one of the working cameras?

[KamilB]

Yes. Dosn't work.

[StephenB · Accepted solution]

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@KamilB wrote:

Yes. Dosn't work.

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Then the camera must have failed.  Arlo doesn't offer any repair options.  That said

• if the camera is under warranty, you can get an RMA from support
• Even if the camera is not under warranty, support might offer a discount on a replacement.

If you have a subscription, you could reach support using the support center in the app.

[KamilB]

Thx!