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Push notifications stopped

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mikemikemikemik
Initiate
Initiate
‎2021-01-27 12:16 PM

My Arlo app has stopped sending push notifications to my iPhone. I have deleted and reinstalled the app, rebooted and applied lastest iOS, and made sure push notifications are enabled in the app settings and on each camera. The video indicator doesn't even show on the app icon. Only way I know something has triggered the camera is that I still get an email. Very frustrating and makes the cameras useless for real time monitoring. And yes, I have a valid subscription. Anyone else having these issues?

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cdl110
Tutor
Tutor
‎2022-03-08 10:55 AM

Not resolved yet - where are we with this?!

Notifications not coming....added...removed people...added...removed people...shared...blah, blah.

Restarted.

PLEASE HELP FIX THIS!

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JamesC
Community Manager
Community Manager
‎2022-03-08 12:06 PM

cdl110,

 

If you're still experiencing an issue, I encourage you to reach out to Arlo support to investigate further. You can find more information on contacting Arlo support here: https://kb.arlo.com/000062610/Arlo-Support-Options

 

JamesC

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