Can’t turn off Arlo Floodlight from App/Mode selection not working

[ERKK]

Hello,

When I select the Floodlight camera and turn off the device from the app, it turns off but when I go back to it, it automatically turns back on.

It’s connected to the HUB as well as my Doorbell camera.

Also, I can’t disarm any of the cameras from the mode selection. It says it is disarmed but the motion sense still works for both Floodlight and Doorbell.

I tried logging in and out of the app as well as restarting the HUB from app but nothing works. All was fine till now.

Thanks.

[JamesC]

ERKK,

Do you have the latest version of the Arlo Secure app installed? Do you experience this same behavior when using the web client at https://my.arlo.com/#/home

JamesC

[ERKK]

Hello, after a few restarts it worked. I did have the latest app update. Thanks for your reply.