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Floodlight wont turn on when motion is detected. Have tried to adjust settings and rules, but no success to get the floodlight to turn on when motion is detected. The floodlight will turn on when manually activated. Thanks for any suggestions or fixes.
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Troubleshooting
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Assuming you've selected the floodlight to be turned on in your rules and that it's actually dark outside, I'd start by removing and reconnecting the floodlight.
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Tried removing/reconnecting the floodlight from the base station again, but does not illuminate when motion is detected.
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Ladybug1281,
Is it dark where you're testing this? If not, the LED panel will not engage if the surrounding area is already sufficiently lit.
For more information on this, take a look here: What is the Dusk to Dawn sensor setting?
JamesC
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Swap at the store or use the Contact SUpport link at the bottom here.
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i've been told that the ability of the light to turn on is part of the Arlo Smart subscription now. I had the same problem. When I attached an active smart subscription to it, it started working again.
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Mine does the same thing, 4 months old. Really pissed. You cannot reach support by phone, email has been over a week and they keep asking the dumbest questions, just delaying and annoying. Due to this I will never buy another Arlo system even though presently I own 4 cameras
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Did that still doesn't work maybe broke really
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Arlo Mobile App
74 -
Arlo Pro 3 Floodlight
1 -
Arlo Smart
58 -
Before You Buy
76 -
Features
106 -
Installation
108 -
Troubleshooting
475