Arlo|Smart Home Security|Wireless HD Security Cameras

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gatz
Aspirant
Aspirant
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jguerdat
Guru Guru
Guru

Why, are you having the same problem? What have you tried? Have you removed external power to see what happens? Have you reinserted the battery?

gatz
Aspirant
Aspirant

I've disconnected the external power and removed the battery. The base station still has the "Device is charging" message.  Clicking "Learn More" takes you to a Pro 3 Flood article.

ShayneS
Arlo Moderator
Arlo Moderator

@gatz Can you try removing and reinstalling the camera?

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