cant log in to cameras hub with new phone

[oriel]

I lost my old phone and got a new phone. The phone cant access the app because it doesn't have permission. I cant grant it permission because I cant login to the hub.  

[JamesC]

oriel,

What exact error message are you seeing when you attempt to log in to the new phone. Are you able to provide a screenshot?

JamesC

[oriel]

 email doesn’t work either it sends me this and I can’t do anything because I don’t have permission on my new device/phone 

[JamesC]

oriel,

If you reinstall the app, do you still experience the same behavior?

JamesC

[oriel]

Yes it does the same thing