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I lost my old phone and got a new phone. The phone cant access the app because it doesn't have permission. I cant grant it permission because I cant login to the hub.
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Arlo Mobile App
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oriel,
What exact error message are you seeing when you attempt to log in to the new phone. Are you able to provide a screenshot?
JamesC
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email doesn’t work either it sends me this and I can’t do anything because I don’t have permission on my new device/phone
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oriel,
If you reinstall the app, do you still experience the same behavior?
JamesC
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Yes it does the same thing
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