Arlo|Smart Home Security|Wireless HD Security Cameras

Second hand Pro2 cam does not sync with hub

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HaRo
Aspirant
Aspirant

Both hub an cam work as designed, the cam just does not sync with the hub. 
I’ve bought the cam on eBay. Does the previous owner need to kind of „free“ the cam before I can sync it with my hub?

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JamesC
Community Manager
Community Manager

HaRo,

 

What LED behavior are you seeing on the camera when attempting to sync? It sounds like there may be a hardware issue with the camera.

 

JamesC

HaRo
Aspirant
Aspirant

Hi, it‘s the expected behavior: after having the battery entered it is a short single blue sign. Then after pressing the connect button it does go on/off blue for some time (didn’t measure, but for sure about a Minute) and then fast on/off orange for 3-5 seconds and then off.

 

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