Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2025-05-17 06:04 AM
  • 638 Views
  • 0 Likes
  • 2 In Conversation
kiepay
Follower
Follower
‎2025-05-17 06:04 AM

I activated an Arlo 2 camera that I purchased off E-Bay and to go along with 3 other working cameras that I have had for years. After successful installation it has a message that states I need a paid subscription for camera to operate. Not sure what to do. The other cameras work just fine. 

Labels:
0 Likes
Reply
Message 1 of 2
638
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2025-05-17 06:11 AM

WHat is an "Arlo 2" camera? There's the Pro 2 which has the free 7 day plan but any of the newer Essential Gen. 2 cameras need a subscription.

0 Likes
Reply
Message 2 of 2
636
Discussion stats
  • 1 Reply
  • ‎2025-05-17 06:04 AM
  • 639 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.