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My cameras have stopped sending alerts to my i phone, no changes have been made that im aware of
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Troubleshooting
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Do you get recordings in the library without any notifications that have the active mode camera rule set with notifications enabled.
Can you check if the app is enabled to run in the background from the phone settings page for the arlo App.
Do you often get any logged out messages when you open the app.
Can you check if the app is enabled to run in the background from the phone settings page for the arlo App.
Do you often get any logged out messages when you open the app.
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No recordings
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If no recordings are in the library then the camera is not detecting any motion or they might be disabled in the mode page.
Can you confirm the cameras are pro2 as newer cameras require subscription.
Can you confirm the cameras are pro2 as newer cameras require subscription.
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I have subscription and it’s a pro 2 with 4 cameras
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Also cameras are enabled, this all started approximately a month ago
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Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.
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