Arlo|Smart Home Security|Wireless HD Security Cameras

Why do I have to pay for the Premier Plan again when subscribing to a new CVR plan

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Jasonr002
Aspirant
Aspirant

I would like to subscribe to a CVR plan for 1 camera. I’m already subscribed to the Premier Annual Plan. Why do I have to pay for the Premier Plan again when subscribing to a new CVR plan.

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jguerdat
Guru Guru
Guru

Go through the whole process. The intermediate steps make it look as if your subscription is adding more but the final screen shows the proper cost and subscriptions.

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steve_t
Master Master
Master

You shouldn't have to

Jasonr002
Aspirant
Aspirant

F41BBD70-6F32-4D66-B9EC-8C69AD794EA2.png
Jasonr002
Aspirant
Aspirant

Screen shots of my issue


D63CE159-1AE5-4B1A-AF16-027A345E61C3.png
Jasonr002
Aspirant
Aspirant

Screen shots of my issue


95D1A969-770C-4DDB-B88E-D1FF31898177.png
jguerdat
Guru Guru
Guru

Go through the whole process. The intermediate steps make it look as if your subscription is adding more but the final screen shows the proper cost and subscriptions.

Discussion stats
  • 5 Replies
  • 2972 Views
  • 0 Likes
  • 3 In Conversation