Geofencing "latitude or longitude should not be empty while changing geofencing address"

[ct12555]

In setting up my Arlo Pro and Pro 2 for geofencing, my address defaults to a nearby town where I do not live. When I go in and manually change the name of the town and save, I get this message, "latitude or longitude should not be empty while changing geofencing address. I have not had this issue with my Q and Q Plus cameras. Any help would be appreciated.

Thank you!

[jguerdat]

I would use your actual address rather than the town. I just tried this and it worked well.

[ct12555]

I am getting this message when I enter my actual address.

[jguerdat]

Where are you located? What device and OS? Does your location service properly find your location?

[ct12555]

I am in Athens, TX, using Safari on iPhone/iPad. Yes my location is shown correctly.

[jguerdat]

Instead of the browser, try the app. Any difference?