When Power Cord Is Plugged In The Camera Goes Offline

[pmac175]

Connected my arlo pro 2 camera to a power cord. When I plug the cord into the back of the camera, a few seconds later the camera goes offline. When I unplug the power cord from the back of the camera, the camera goes back online. The power cord is an Arlo power cord. Not sure if the camera is defective, or the power cord or maybe someone else had this issue and knows a solution.

[TomMac]

along with the cord, ARE you using the original ac adapter?.... it is required

[pmac175]

@TomMac Yes it is the Arlo ac power cord. I took the camera above the garage and moved it to the front door. I took the front door camera and put it where the garage door camera was. I wanted to see if that would narrow down what the issue is as far as a bad camera or cord. Everything is working fine since I switched the cameras. I have no idea why that made a difference. Thanks for responding.