Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Reply
Discussion stats
  • 3 Replies
  • ‎2019-03-05 01:18 PM
  • 1262 Views
  • 0 Likes
  • 3 In Conversation
cobaltboat
Aspirant
Aspirant
‎2019-03-05 01:18 PM

1.125.11.4_29092 firmware

when i turn on norton vpn cameras will run live for a split second and then say connection failed.

turn off norton vpn everything runs fine.

running windows 10, with norton 360 running in background

Labels:
0 Likes
Reply
Message 1 of 4
1,262
3 REPLIES 3
TomMac
Guru Guru
Guru
‎2019-03-05 01:54 PM

Are the following ports passed thru ? .... ports 80, 123 and 443 to arlo.netgear.com.

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 4
1,257
jguerdat
Guru Guru
Guru
‎2019-03-05 05:51 PM

The use of VPNs change everything. Consult Norton's support.

0 Likes
Reply
Message 3 of 4
1,248
cobaltboat
Aspirant
Aspirant
‎2019-03-05 06:11 PM

Thanks  i will

0 Likes
Reply
Message 4 of 4
1,245
Discussion stats
  • 3 Replies
  • ‎2019-03-05 01:18 PM
  • 1263 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.