Arlo|Smart Home Security|Wireless HD Security Cameras

Drive Hooked Up To Base But I Only See The Last Week Of Recordings

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Lenji
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Aspirant

I have a 1 TB drive hooked up, selected local storage, yet I can only see the last week of recordings.
Any ideas?

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michaelkenward
Sensei Sensei
Sensei

@Lenji wrote:
I have a 1 TB drive hooked up, selected local storage, yet I can only see the last week of recordings.


Does "hooked up" mean plugged into the base station? 1TB may be bigger than it can accept. Did you test it?

 

In any case, you cannot use the Arlo interface to see stuff stored on the USB drive. As @jguerdat says you have to eject the storage and use something else to see the recordings.

 

This is what the User Manual says:

 


 

Video clips on USB storage devices do not display in the Arlo app, but you can use a
Windows-based or Mac computer to view the clips.

 



Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime

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jguerdat
Guru Guru
Guru

On the drive after you safely ejected it and viewed on a computer or in your library?

michaelkenward
Sensei Sensei
Sensei

@Lenji wrote:
I have a 1 TB drive hooked up, selected local storage, yet I can only see the last week of recordings.


Does "hooked up" mean plugged into the base station? 1TB may be bigger than it can accept. Did you test it?

 

In any case, you cannot use the Arlo interface to see stuff stored on the USB drive. As @jguerdat says you have to eject the storage and use something else to see the recordings.

 

This is what the User Manual says:

 


 

Video clips on USB storage devices do not display in the Arlo app, but you can use a
Windows-based or Mac computer to view the clips.

 



Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
TomMac
Guru Guru
Guru

In theory, the base ( Pro/Pro2 ) has a max drive of up to 2 TB.( TMK )

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Lenji
Aspirant
Aspirant

I am only looking at it through the app currently

Lenji
Aspirant
Aspirant

I see, thank you for sharing that info.

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