What are the required ports for base to internet connection?

[DM_Thompson]

I now have laptop (browser app) and base connected to the same physical network switch (an Eero wifi mesh leaf) on the same IP network (192.168.7.xxx). i have reset and started from the beginning many times. i am hung up trying to get the base recognized. my hope is that there might be a required port that my environment is not supporting.

Any Ideas?

PS. bandwidth and connectivity are rock solid. Ping time on Speedtest is 11ms.

[TomMac]

All the ports Arlo uses, 80, 123 and 443, are outgoing ports. The system makes a request and gets a response due to the open session. Some setups block those outgoing ports and that's what can cause problems.

https://kb.arlo.com/000039099/Why-can-t-I-see-Arlo-video-streams-from-a-web-browser

[StephenB]

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@TomMac wrote:

All the ports Arlo uses, 80, 123 and 443, are outgoing ports. The system makes a request and gets a response due to the open session. Some setups block those outgoing ports and that's what can cause problems.

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If there are issues here, you should see a bad internet status in the base LED(s).  So check that: https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-base-station-mean