Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4kr3 firmware update v1.14.1.0_2909_bfcf6... corrupting operational settings.

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Arloask Tutor
Tutor
I tried three times to submit email to discuss issues. Each time, my response was ...(see attachment)
Guru StephenB Guru
Guru

@Arloask wrote:
I tried three times to submit email to discuss issues. Each time, my response was ...(see attachment)

This looks like a forum website error, not an email error.

 

Were you using the envelope icon on the upper right of the forum page?  That isn't email, it's the private message facility of the forum software.

Australien Luminary
Luminary
Dear Arlo, the new Arlo App is faulty and I wonder when your customers receive an appropriate update. If I want to change the modus it takes sometimes 10 minutes until the app finally received the information about the status and Only then I’m able to change it. Sometimes it’s not happening at all. I still don’t understand why you have changed a good working system giving it a new app which is not very good and not reliable. Also the geofencing doesn’t work very well and I don’t receive always immediately updates if the cams record a movement. Please fix this and it’s not just a saying: DONT CHANGE A RUNNING SYSTEM!
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera, ALS1101 | Arlo Security Light
Ran1 Tutor
Tutor

I suspect that  have some similar issues with geofencing.

I am not sure if it is delay, or just does not work well in recognize the 2 devices location.

Model: VMB4000 | Arlo Pro/Pro2 Base Station