Unable to “trust” my iPhone 12 Pro max

[Naturalberg]

I keep trying to get me new phone set up with Arlo but no matter how many ways I try, I get the following error - see attached picture

[ShayneS]

Hi @Naturalberg

Which version of the Arlo mobile app is installed on your iPhone? Which version of iOS is installed on the iPhone as well? 

[Naturalberg]

It’s the most current app and iOS… not really sure how to check.

[StephenB]

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@Naturalberg wrote:
not really sure how to check.

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You can see the iOS version in settings->general->software update

For the Arlo app, select "settings", and scroll down to the bottom - where you will see "about".  Select "about", and you'll see the Arlo app version.