Arlo|Smart Home Security|Wireless HD Security Cameras
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The hub will not connect to the app it won’t recognize the hub

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  • ‎2022-02-16 01:01 PM
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ShannonTWilliam
Follower
Follower
‎2022-02-16 01:01 PM

The hub will not connect to the app, it won’t recognize the hub. I’ve tried all the the troubleshooting suggestions, none of them work. I tried the “chat” feature, which was an automated joke and gave all the same suggestions you can find on the app. How is there no phone number for customer service?!

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Dannybear
Master
Master
‎2022-02-16 03:06 PM
Are you trying to setup the system from new or has it just stopped working?
Can you confirm if you have the issue using the arlo web portal on the pc browser rather than the mobile?
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