Trying to change the names of my cameras
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Troubleshooting
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This does sound like a hardware problem. Use the Contact SUpport link at the bottom here.
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I can’t get the battery’s to hold a charge on my arlo pro, anyone else having the same problem ?
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You don't say via app or web... try on the web at my.arlo.com with your browser
( find it much more stable over apps )
If NG, then just power boot the base ( off then on , wait 3 mins for cams to come back ) , try again.
Morse is faster than texting!
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If the battery is drained to low, the charger won't work properly...
read this;
https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do
Morse is faster than texting!
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I have just had something similar happen.
I had actually replaced the batteries only a few days ago.
I logged on today and both the cameras where disconnected, I eventually got the cameras back online by resync'ing them.
Once they had reconnected the arlo hub said both cameras where at 2% battery. I restarted the hub as per another post from a few years ago but sadly they are still at 2%.
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I’m having the same problem renaming cameras.
I did a chat will support and they opened a case.
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