“There was an error obtaining your library. Arlo team is working on this issue.”

[LoneZwolf2]

Anyone else getting this issue? Never seen it before until getting home today. Now it won’t go away despite an app restart.

[VCG]

It's working as should now.

[dec0y]

I had the same problem a few moments ago. It appears to be working now.

[Retired_Member]

Maybe mine will work soon. All 8 cameras show motion alert but no video

[Curlz57]

I unplugged the base station for 10 seconds and it’s okay now.

[Seth4380]

Works fine on my iPad pro

[dec0y]

Maybe if you power cycle the base. Give it a shot.

[Gnobbe]

Got the same message, no library - it said Arlo Tech working on it .... appears to be a new problem.

[JessicaP · Accepted solution]

We've had users experiencing problems accessing the library between 5-6:23 PM PDT yesterday. To check the system status, you can refer to https://status.arlo.com/

This issue should now be resolved. If you're still experiencing this problem, please contact the Support Team so they can further investigate the issue.