major lag

[robinman]

Hi all, i have a major lag on my camera and was hoping someone could help

its about 15-20 sec before it picks up and starts recording, great system but this is a joke

any help would be great

[jguerdat]

Have you read the FAQ here on best camera positioning practices? Have you adjusted the sensitivity in your modes and rules (another FAQ)? Max distance for people is ~25 feet but can be less, depending on various issues.

[robinman]

Hi yes i have and even if i have the cameras next to the hub its still the same 

[ShayneS]

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support