Arlo|Smart Home Security|Wireless HD Security Cameras

Symbol Akku/Batterie in der App nicht sichtbar

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Nick64
Aspirant
Aspirant

In der App erscheint unter "Geraeteeinstellungen" bei einer meiner Kameras das Symbol "Akku/Batterie" (das den Ladegrad des Akkus in % anzeigt) nicht. Habe die Kamera unter Einstellungen bereits entfernt und neu hinzugefuegt. Ohne Erfolg. Weiss jemand einen Rat...? Vielen Dank!

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ShayneS
Arlo Moderator
Arlo Moderator

@Nick64 

 

Does the same issue occur over the web browser? Can you also try removing and reinstalling the Arlo app? 

Nick64
Aspirant
Aspirant

Thank you.
Yes, it also occurs in the web browser. App removed and reinstalled - still the same.
I guess I will buy a new battery (even if it is difficult to find for my Arlo Pro 2...) and retry.

ShayneS
Arlo Moderator
Arlo Moderator

@Nick64 Can you provide a screenshot of this. I will inquiry with the team. I don't want you to purchase anything until I determine the cause. 

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