Receiving alert on Arlo Pro but no recording?

[RB2542]

Why all of a sudden do I get an alert on a specific camera but, no recording?

Is there a way to reset the camera or something?

It obviously picks up motion but, the recording side is not recording.

[jguerdat]

Make sure you don't have a filter set in the library. The funnel icon at the top should be emptry, not filled. If filled, click on it and reset and save.

[Holly1234567890]

Hello I need too have the same problem. Have you fixed this or resolved it?

[Holly1234567890]

No filter set and have restarted it

[Dannybear]

Is the issue of no recordings with a specific camera and if so can you live view and manually record to the library ok.
When you’re on the App, check that the recording mode is activated for armed and any custom mode rules you have.

[Holly1234567890]

Yes everything is active. Yes I have restarted both the camera and questioned and the Wi-Fi router. It seems like the audio is not triggering the recording, but the motion is. Any ideas?

[jguerdat]

WHat detection method do you want to use - audio or motion? If only one, be sure to disable the other in your modes and rules.