Pro 2 not connecting. LED becomes blue and starts blinking. Have reset and restarted.

[Alex2269]

Hi guys bought 2 days ago. When plug station in led becomes blue and then strata blinking. I have reset restart redo all other nothing it can’t be found.

[jguerdat]

You don't need the app to sync these cameras. Briefly press the base sync button - don't hold it for 2 seconds - and then the camera button. Both devices should be blinking slowly to indicate syncing is being processed followed by rapid blue blinking.

[Alex2269]

This is for the base not the camera thank you

[jguerdat]

When you reset the base did you hold the reset button for >10 seconds, until the LED flashes amber?

[Alex2269]

Yes blinks get bleue and blinks again

[JessicaP]

Hi Alex2269,

Just to make sure, are you having problems getting your Base Station/SmartHub added to your account? Or is it your Pro 2 camera?