Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 Camera Dead. Tried recharging battery in charger but camera not doing anything.

Reply
Discussion stats
  • 1 Reply
  • 773 Views
  • 0 Likes
  • 2 In Conversation
wild-1
Follower
Follower

I have a 5 camera system, a little over a year old. All cameras run w/ charging cords all the time. One camera starting having charging faults often and then finally went dark.  I tried recharging the battery in a charger and the battery seemed to take a charge (green light). I inserted it back in and the camera will not turn on, no lights, even holding button down. I tried plugging the camera in with a different charging cord and still nothing. Seems the camera is just dead. Any suggestions?

Thanks

1 REPLY 1
jguerdat
Guru Guru
Guru

Sounds dead to me. When starting to have problems, don't wait to use the Contact Support link at the bottom here. Even if they don't immediately replace the camera, having the record of problems may help even after the warranty has expired.

Discussion stats
  • 1 Reply
  • 774 Views
  • 0 Likes
  • 2 In Conversation