Arlo pro2 camera video zone

[Antonthat]

I have three Arlo pro 2 cameras. One of them doesn’t show video zones setting. How do I set correctly?

[JessicaP]

Hi Antonthat,

Could you clarify about one of your Arlo Pro 2 cameras doesn't show video zones settings? Are you referring to the Activity Zones setting? Or are you referring to the Video Settings?

[Antonthat]

Sorry! It’s active zones setting

[JessicaP]

No worries, thanks for confirming! Just to also confirm, is this happening on your Arlo Pro 2 camera? Or is it on a different camera?

[Antonthat]

Arlo pro 2 camera

[JessicaP]

Could you show me a screenshot where the activity zones setting is not showing for your Arlo Pro 2 camera? Is this happening on both the web client on your computer and/or your Arlo app on your phone device?

[Antonthat]

Screen shot from the app

[JessicaP]

Thanks for the screenshot. Let me reach out to you via private message to gather more information from you.