One of my Arlo Pro 2 cameras will not sync with the system

[JP5133]

One of my cameras battery went dead and I can not get it to sync with the base station again.  I have read through many posts here and have tried everything short of resetting the system, i think...  Any thoughts to share?

[TomMac]

make sure it's a quick press of the base sync button ( not hold ) and then the camera...

you can do this without the app/web access

If it fails, pull battery , replace then wait a couple min and trya again (after base stops blinking led )

Also try and move the base as far as possible from your router in case of interference

[JP5133]

l try those items momentarily.  Does it matter if the camera doesn’t show up as a device on my app anymore?

[JP5133]

Still can’t get it to sync.  Any thoughts?

[ShayneS]

Hi @JP5133

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support