Not receiving email invite to grant access

[JohnT4423]

In the Arlo app I have tried multiple times to send an invite.  I never receive the email to be able to create the account.  I have tried different email addresses and still never get the email.  I am currently trying to send the invite to an icloud.com email address.  Anyone else having this issue?

[Dannybear]

Have you checked the email account folders in case it was flagged as spam?

[JohnT4423]

Yes, have checked spam and junk folders. Almost seems Apple iCloud is blocking it. Have a case open with them as well. Thanks for the response.

[StephenB]

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@JohnT4423 wrote:
 Almost seems Apple iCloud is blocking it.

Arlo sends these emails through Amazon SES (simple email service).  Based on some googling, I think you are correct in thinking that Apple is blocking the email.