Not Receiving Notfications since last update.

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JoeyRG
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Hi, I am on the latest update and I have stopped receiving all notifications, At first it was just when I was coming and leaving on Geo fence Activate/Standby ( This all started when that part stopped working a few updates ago ) and now I am not getting the motion notifications.

The settings do appear correct on my phone.

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BrookeN
Arlo Moderator
Arlo Moderator

I am not sure if you are on Android or iOS so I will provide some steps for both:
https://kb.arlo.com/000039087/How-do-I-enable-or-disable-Arlo-push-notifications-on-my-Android-devic...
https://kb.arlo.com/1133/How-do-I-enable-or-disable-Arlo-push-notifications-on-my-iOS-device

 

Also, can you make sure you have it set up correctly under your modes and make sure notify everyone is selected. 

https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

 

JoeyRG
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I am on the newest IOS, I have done all of those things. Sometimes I get the notification and sometimes I don't. I did delete everything and start over but it is still the same. This only started happening when the update that messed everything up came out.

BrookeN
Arlo Moderator
Arlo Moderator

Is it on the Pro 2 camera specifically or are you seeing it on other cameras as well?

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