No recordings in library but I get motion detection notice.

[jimmyz1952]

VMB4500  suddenly it is not recording to library. 

[DannyBearAgain]

Are the cameras that are not recording pro2 or a later model?

Will the cameras let you live stream and if so can you make a manual recording that goes to the cloud library?

[vintagehound]

I am having this same issue.  I can stream live, but no recordings going to library.  They just suddenly stopped after working fine for several years.

[JamesC]

vintagehound,

What model cameras are you using? Do you have an active subscription?

JamesC

[ThaVWMan69]

I am also in this boat.  I have 3 Pro 2 cameras that have been working without any problems for many years.  2 of the 3 cameras still have recordings in the app, but the 3rd does not.  I do not have an Arlo Secure subscription, but these cameras did not require one for recordings.

[JamesC · Accepted solution]

ThaVWMan69,

Check your active mode, does the third camera have rules that tell it to record on motion?

You might also consider removing and re-adding the problematic camera to see if that resolves the issue.

JamesC

[ThaVWMan69]

Yes, I checked there, nothing has changed on any of that since I initially set it up, that camera seems to have just stopped recording to the cloud.

I will try to remove and add back.

[ThaVWMan69]

Removing and adding back seems to have done the trick.  Thanks!

[ahalye]

I have the same issue.