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My trial ran out so I purchased a new Secure subscription but it’s not recording my feed. Any help?
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What's your active mode? Have you checked the rules in it? Also, check your subscription status to verify your cameras are in it.
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Devices and event type are active if that’s what you mean. How do I check to see if cameras are in sub status?
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No, I mean the name of the mode (Armed, Disarmed, Schedule). In the mode, do the cameras have rules? Screenshots may be useful.
Check the subscription status in Settings, Subscription.
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@Ckrueger wrote:
My trial ran out so I purchased a new Secure subscription but it’s not recording my feed. Any help?
Can you make a manual recording while livestreaming the camera?
If you can, then the camera is in a subscription plan.
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