My Arlo Pro 2 won't charge. Tried removing and swapping and rebooting. Is it faulty?

[Hiyvettehere]

Hi, all 5 of my 2 year old cameras suddenly won't charge. I've done everything-remove batteries, swapped them, rebooted everything, plugged & unplugged. Still, nothing. It seems the connection to the shell cameras isn't connecting the battery with the plug in. I think they've become faulty from plugging & plugging from each charge. Disappointing because they're not cheap. Any suggestions? I have no functioning cameras right now.

[TomMac]

If the camera works without the battery on the cable alone, the connection is good.

make sure your using the original ac adapter and cable... if so then

Read this ;

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[Hiyvettehere]

Thanks! I tested them and 3 are now working fine. Two of them aren't contact connecting. I will need to buy an external battery charger to keep the two charged up. The rest I can continue to keep plugged in. Overall, I'm really happy with the cameras, but would prefer magnetic charging so the constant in & out plugging in to recharge doesn't wear out contact over time like my cell phone chargers do. Thanks!

[StephenB]

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@Hiyvettehere wrote:
, but would prefer magnetic charging so the constant in & out plugging in to recharge doesn't wear out contact over time like my cell phone chargers do.

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That sounds like a good idea, so maybe post it in the idea exchange.

One challenge is that wireless charging requires a fairly large flat coil, which would be hard to accommodate in the camera design.