Arlo Pro 2 won't detect motion - something else going on with camera - what is that?

[Marstar]

I just bought a pair of Arlo 2 Pro cameras.  The one camera works fine.   The other camera does not detect motion.   I get an error message that "something else is going on with the camera and motion cannot be detected right now".   What does that mean?   How do I fix?   I looked through the other messages and looked at all the videos and don't see this problem addressed.   Thanks.

[StephenB]

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@Marstar wrote:

  I get an error message that "something else is going on with the camera and motion cannot be detected right now".   What does that mean?   

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The system thinks the camera is busy.

Try removing the battery and reinserting it.

[Marstar]

Thanks!   That did the trick!

[Marstar]

Well,  OK - that worked once.   Now the camera won't detect motion again.    I get the same error message "  motion detection disabled due to other things going on with the camera.

Now what do I do ?   

[StephenB]

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@Marstar wrote:

Well,  OK - that worked once.   Now the camera won't detect motion again.    I get the same error message "  motion detection disabled due to other things going on with the camera.

Now what do I do ?   

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You could try restarting the base, and see if that works better.

If not, the next step is to contact support: https://www.arlo.com/en-us/support/contact.aspx