Re: Major CVR bug - time sync issue
Did this ever get solved for folks? I'm just trying the CVR plan with one camera and have had it running for two days - both days the time of events is incorrect. It's not a good experience to use if the time is incorrect and I agree, it becomes quite useless and frustrating. Seeking help from Arlo has thus far been futile.
No, it has not. I have not heard back from support.
The time sync is always off and really does make it useless to find stuff.
At this point, it was already paid for, so I'll let it run out.
CANCEL YOUR SUBSCRIPTION!
Yeah, unfortunately you were right @Jonjonajamieson. I've cancelled the plan. Just too many bugs with CVR - timeline incorrect, some videos not saved to library, no videos saving to local USB storage. No good.
I just wanted to reach out and thank you for sharing your CVR experiences.
As one who's personally been struggling with Netgear's Velop software - specifically Parental Controls that have never worked - I wanted to check here before subscribing to CVR. Thanks to your feedback, I've avoided an investment that would just give me more headaches.
Software appears a real problem for Linksys and as a techie myself I've browed Linksys jobs to discover a number of leadership engineering positions are open in San Jose and Richmond, BC.
To the Arlo and Velop Product Managers who might read this: Stop adding new features until the stuff that's out there is stable. We want YOU to be successful.
I'm also having time sync issues. I've yet to find the difference but I have an "event" at 1AM and when I search the stream for the same time I get nothing. This is just one of several issues I'm having with these cameras. Between time sync issues, cameras randomly disconnecting and not reconnecting until I restart the base, the inability to fast forward the CVR footage etc etc, this was such a large investment that I'm deeply regretting. I wish we could see some sort of bug and feature roadmap that Netgear knows about. If they're at least working on it and knew about these issues I'd be more willing to continue buying new hardware, but at $200 a pop with no good support, it's a total waste of money.
The fact that your still experiencing the same issue and we’re nearly in September -it’s infuriating. seriously dude just do what I did and cancel your subscription.