Re: Latest app update breaks filters
..and if you look through the Arlo Pro 3 and higher threads, you won't see these problems.
This recent -explosion- of problems seems to be limited only to the older Arlo Pro and Arlo Pro 2 systems, you know, the only systems left that offer a week's worth of free cloud storage for up to 5 cameras.
Starting with the Arlo Pro 3 systems, a paid subscription is now necessary.
Apparently since breaking off from Netgear in Jan. 2019, the new managers have decided to squeeze owners of these older systems out - by intentionally sabotaging their own systems.
There seems to be no other explanation for this sudden deluge of issues, all cropping up in just the last couple of months, many of which are rendering these systems nearly unusable. Is this by design? I believe it is.
The new owners no longer wish to honor the original free subscription agreement written by Netgear.
I think you may have hit the nail on the head with this. I used to have Vuezone cameras until Netgear tossed them in the trash to push their expensive Arlo cameras. So like the fool that I am, I bought $500 worth of Arlo Pro cameras and now it seems the folks at Arlo may be trashing the Arlo Pro and Pro 2 cameras (with their supposed "free" subscriptions"), in favor of the Arlo 3 cameras which require a subscription.
I wouldn't put it past a terrible company like Arlo to plan by design the trashing of Arlo Pro and Arlo Pro 2 app, so they can get everyone to buy Arlo 3 cameras (ca-ching!).
However, I also believe the developers at Arlo are incompetent. They have no problem breaking the Arlo app with each new "upgrade." Truly sad.
I DO NOT recommend anyone buy Arlo products. Terrible company, terrible product.
Has this 'broken filter' issue been resolved yet?
It's been three months and there have been several new releases since this problem appeared.
(I downgraded back to 220.127.116.11090, the last version that worked, and have Auto Updates turned off in my Google Play Store...)
So either, I was right the first time, and Arlo is intentionally sabotaging their own product to force out users of these older systems that came with free storage for a week, or the developers are so incompetent that they broke it, and now don't care and/or know how to fix it.
So, which is it?
Also,despitee me telling them there are plenty of others in the community board that say they're experiencing the same issue, this goes ignored and I get the same canned response two weeks later. Of all the issues I've experienced with Arlo, this one seems to take the cake of bafoonery. The moderator here even says they're aware of the problem but nothing ever gets done, no updates and the help ticket responses never acknowledge what the moderator here has stated. So what are we all supposed to do??
Thanks for fixing this, Arlo Team.
Is the date/time stamp still missing from the full-screen view in the new version?
They may have fixed the broken filters, but they still need to bring back the time stamps.
The only way you can see them now is by hitting the Play button.