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How Do I Switch Back To The Free Basic Plan?

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nicholsbradley
Aspirant
Aspirant

I am currently on the Arlo Smart Premier plan and i want to swap back to the free basic plan. But when i go to plans under settings, I only have the option to pick a camera @ 2.99 for enhanced feature. I just want to go back to free basic plan..any help would be appericated. 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi nicholsbradley,

 

To cancel your Premiere or Elite plan you will need to go to Settings > Subscription > Cancel

 

I have attached a screenshot here that should help you locate the "cancel" button

 

CANCEL SUB.PNG

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3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Hi nicholsbradley,

 

To cancel your Premiere or Elite plan you will need to go to Settings > Subscription > Cancel

 

I have attached a screenshot here that should help you locate the "cancel" button

 

CANCEL SUB.PNG

nicholsbradley
Aspirant
Aspirant

Thank you!!!Never seen the cancle option.

ShayneS
Arlo Moderator
Arlo Moderator

nicholsbradley,

 

You are welcome. Let me know if you have any further questions.

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