Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Aspirant

How Do I Switch Back To The Free Basic Plan?

I am currently on the Arlo Smart Premier plan and i want to swap back to the free basic plan. But when i go to plans under settings, I only have the option to pick a camera @ 2.99 for enhanced feature. I just want to go back to free basic plan..any help would be appericated. 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 1 of 4

Accepted Solutions
Arlo Moderator

Re: Subscription Plans

Hi nicholsbradley,

 

To cancel your Premiere or Elite plan you will need to go to Settings > Subscription > Cancel

 

I have attached a screenshot here that should help you locate the "cancel" button

 

CANCEL SUB.PNG

Message 2 of 4

All Replies
Arlo Moderator

Re: Subscription Plans

Hi nicholsbradley,

 

To cancel your Premiere or Elite plan you will need to go to Settings > Subscription > Cancel

 

I have attached a screenshot here that should help you locate the "cancel" button

 

CANCEL SUB.PNG

Message 2 of 4
Aspirant

Re: Subscription Plans

Thank you!!!Never seen the cancle option.

Message 3 of 4
Arlo Moderator

Re: Subscription Plans

nicholsbradley,

 

You are welcome. Let me know if you have any further questions.

Message 4 of 4