Help setup VMB4000 with HomeKit

[blakek]

I followed the setup directions here - https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-camera-to-Apple-HomeKit?cid=reddit&cid=reddit...

opting for 
“To setup an Arlo device without a setup code:”

I get to step 3, but do not see a HomeKit option.

I see some people referencing a token. Is there something I need to do?

[ShayneS]

Can you try removing and re-adding your Arlo mobile app and reboot your base station. 

[blakek]

Done and done. And I can now see the HomeKit button. However after I tap it, the discovering devices just keeps spinning

[blakek]

Anyone have any suggestions?

[ShayneS]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[blakek]

 

Thanks. But I’m still getting stuck on the discovering devices with no devices being discovered. Do I need to have all cameras in the same location - next to my phone to be discovered?

[ShayneS]

@blakek 

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[blakek]

hi. i'm not sure if i'm just doing something wrong or what. i rebooted the hub (unplugging power cord for 20 seconds +), deleted and reinstalled the Arlo Secure app. went back into > tapped "HomeKit" Set up, yet I keep getting the spinning Discovering Devices screen. I waited ~5 minutes on the screen this time, without any devices being found. 

[ShayneS]

Resetting the Homekit Token can be delayed sometimes. I reset it again, can you try rebooting and adding to HomeKit again. 

[blakek]

Thanks again. But I’m still getting the spinning discovering your device screen. ☹️

Ive been reading other posts, wondering if its related to the google mesh network I’m also running? 

[ShayneS]

Can you try enabling only one band if possible 2.4ghz the band steering might be affecting this HomeKit setup if applicable.