Having trouble reconnecting camera

[martio]

I recently purchased the arlo pro 2 with 3 cameras.  I got it set up, used it for a couple of days and then one of the cameras was no longer working.  After trying everything else I removed this camera from my app.  My intention was to re sync it, like when I set it up.  I've tried several times and can't get the camera to reconnect with the app.  Has anyone else had this problem?  How do I fix it?  Help!

[jguerdat]

Is the battery dead? Have you tried plugging it in? WHat are the various LEDs on the base and camera showing when trying to sync?

[martio]

The battery is charged & I have tried plugging it in.  The LEDs light up green like the sync has worked.  I can see the other 2 cameras and watch the video feed but the third camera doesn't show anywhere on the app.  So I have no access to see if it is working. 

[jguerdat]

Reinsert the battery. Verify that the camera flashes a brief blue light when the battery makes contact, indicating power is connected. Briefly press the base sync button (don't hold it for 2 seconds) and then the camera sync button. What do the LEDs on the base and camera do?