Geofencing failing on partners Android Phone. Don't see pencil to edit on partner's phone?

[Craig0]

While geofencing works perfectly fine on my phone, it does not work on my partners account. When I leave the house it armes. Her phone is set to geofencing but it does not have the pencil to edit, is this correct, is there something I have missed? This is being run on android on both phones. 

[JessicaP]

Hey @Craig0,

For grant access users, they won't see a pencil icon to edit Geofencing; only account owners have access to this. But what problems are you specifically having with Geofencing on your partner's phone?

[Craig0]

Hi JessicaP

Geofencing is set up and working fine on my phone but dosnt work on my partners phone. When I leave for work she is still in the house but geofencing will arm the system when I get out of set zone.

[JessicaP · Accepted solution]

Have you tried disabling your partner's device from Geofencing and re-enabling to see if that helps? Also make sure that her location permission is turned on from her phone.