Arlo|Smart Home Security|Wireless HD Security Cameras

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rogersundberg
Aspirant
Aspirant

I get feed error om my Arlo Pro 2 cameras both on iOS app and on the web

 

I also have an essential spotlight camera connected and this Saturday I cancelled the subscription for that and the camera is still connected. Can this be related? I still would have the free 7 days cloud recording on the Pro 2s right?

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BrookeN
Arlo Moderator
Arlo Moderator

Try removing the Pro 2 camera from the account and then adding back on. 

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BrookeN
Arlo Moderator
Arlo Moderator

Try removing the Pro 2 camera from the account and then adding back on. 

rogersundberg
Aspirant
Aspirant

It worked but still strange that it is needed

Edinburgh_lad1
Mentor
Mentor

Exactly @BrookeN, can we please have an explanation of why it's needed? From what I know, this issue has never been properly addressed so as a user of a pro 2, I'd like to know what changes had been made to the system that require re-adding cameras. 

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