Edge will not play errors.

[davidrayers]

Now paying for the service. Multiple errors will not play on Edge browser. 

[StephenB]

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@davidrayers wrote:

Now paying for the service. Multiple errors will not play on Edge browser. 

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What errors are you seeing?

Does using Chrome resolve them?

Also, can you confirm that the cameras are Pro 2?

[davidrayers]

Yes cameras are Pro 2. Will work in Firefox. Error video will not play in this browser. About 20% error rate. 

[StephenB]

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@davidrayers wrote:

Yes cameras are Pro 2. Will work in Firefox. Error video will not play in this browser. About 20% error rate. 

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Are you talking about livestreaming?  Or are you talking about playing a recording?

What error are you getting?  (consider posting a screenshot)

[davidrayers]

Watching a recording.  

Error message:

This video is not able to play in your browser. Please download to view. 

[StephenB]

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@davidrayers wrote:

Watching a recording.  

Error message:

This video is not able to play in your browser. Please download to view. 

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When you do that, are you seeing any artifacts in the video?

[davidrayers]

When downloaded the video plays normally with no artifacts. 

[ShayneS]

Do you have any issues with another computer with the same browser?

[davidrayers]

Sorry only 1 computer in the house. 

[ShayneS]

@davidrayers 

Can you try removing and reinstalling the browser?